Privacy Policy for HousePoint Egypt

This Privacy Policy describes how HousePoint Egypt ("we," "us," or "our") collects, uses, and discloses your information when you use our website housepointegypt.com (the "Service") for renting and selling properties in Egypt.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you, specifically tailored to real estate transactions.

a. Personal Data:

While using our Service, especially when you inquire about, list, rent, or sell properties, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Governorate, City, and postal code (for property locations or user residence)
• ID or Passport details (for verification purposes during transactions)
• Financial information (e.g., bank account details for transaction processing, rental payments, or security deposits, though we typically use secure third-party payment processors)
• Property details (e.g., addresses of listed properties, property owner details, rental history)
• Communication history with our agents or other users
• Cookies and Usage Data

b. Property-Related Data:

If you are a property owner or agent listing properties, we collect detailed information about the properties you list, including:

• Property address and exact location (for mapping and display)
• Property type (apartment, villa, land, commercial, etc.)
• Number of bedrooms, bathrooms, and other features
• Size of the property (sqm)
• Rental or selling price
• Photos and videos of the property
• Property descriptions and amenities
• Ownership details (if applicable and necessary for verification)

c. Usage Data:

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, referring/exit pages, and other diagnostic data.

d. Tracking & Cookies Data:

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: We may use Advertising Cookies to serve you with advertisements that may be relevant to you and your interests.

2. Use of Data

HousePoint Egypt uses the collected data for various purposes, particularly to facilitate real estate transactions and improve our service:

• To provide and maintain the Service, including property listings and user accounts.
• To facilitate property renting and selling processes (e.g., connecting buyers/renters with sellers/landlords).
• To verify user identities and property ownership (where applicable and legally required).
• To process transactions, including rental agreements, sale contracts, and related payments (often through secure third-party payment processors).
• To notify you about changes to our Service, new listings, or relevant market updates.
• To allow you to participate in interactive features of our Service when you choose to do so (e.g., scheduling viewings, sending inquiries).
• To provide customer care and support related to your inquiries or transactions.
• To provide analysis or valuable information so that we can improve the Service and understand market trends.
• To monitor the usage of the Service and detect, prevent, and address technical issues.
• To fulfill any other purpose for which you provide it (e.g., specific requests for property searches).
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• For marketing and promotional activities, including targeted advertising based on your property search history or listed properties (you can opt-out).

3. Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Egypt and choose to provide information to us, please note that we transfer the data, including Personal Data, to Egypt and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

HousePoint Egypt will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

4. Disclosure Of Data

We may disclose personal information that we collect, or you provide:

a. To Facilitate Real Estate Transactions:

• To other users: When you list a property, certain information (e.g., property address, photos, your contact method preference if you choose direct contact) will be publicly visible to other users. Similarly, if you inquire about a property, your contact details may be shared with the listing owner/agent to facilitate communication.
• To Third-Party Service Providers: We may share your data with third-party service providers essential for real estate operations, such as:
  • Payment processing providers (for secure transactions).
  • Identity verification services.
  • CRM platforms for managing client interactions.
  • Marketing and advertising partners.
  • Analytics providers.

b. Business Transaction:

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

c. Law Enforcement and Legal Compliance:

Under certain circumstances, HousePoint Egypt may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

d. Other cases. We may disclose your information also:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business (e.g., website hosting, maintenance).
• To fulfill the purpose for which you provide it (e.g., sharing your details with a seller if you express interest in their property).
• For the purpose of including your company’s logo on our website (if you are a business partner).
• With your consent in any other cases.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of HousePoint Egypt, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

5. Security Of Data

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Your Data Protection Rights under Egyptian Law (and general principles)

You have certain data protection rights. HousePoint Egypt aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Please note that we may ask you to verify your identity before responding to such requests.

8. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

10. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: housepointegypt.com/contact
• By phone number: +20 1221409530